How long does it take to ship my car?
It varies. It depends where we are shipping your car and what method of shipping you choose. Do not worry before we dispatch your load we will have a time-frame for when your car will be delivered.
Can I Put items in my trunk to ship with my car?
Generally, it is not allowed to for our drivers to take personal items along with the vehicles across state lines. This is according to federal law. Please let us know if you want an additional quote for your personal items.
Do I need to hand over my car keys to the driver?
Yes. According to federal regulation all auto carriers must have the keys available for the cars they are shipping.
Do I have to be present at the pick up of my vehicle?
Either you or a representative of yours, any adult over the age of 18 you designate, must be present to review and sign the bill of lading.
What is a Bill of Lading?
A bill of lading is an inspection report on the condition of your vehicle. Your signature on the bill of lading confirms that you agree with the conditions as stated by the driver. The bill of lading will be agreed by you at pick up and available to you to inspect at delivery. DO NOT sign the bill of lading at delivery without inspecting your vehicle! Please CLICK HERE to see a sample of a bill of lading.
Do you offer door-to-door shipping?
Yes! That is one of our most popular services. We offer Door – to – Door service to any address that has truck access.
What is truck access?
Our trucks range in size from single car open or enclosed trailers to 11 car open trailers like you see on the highways. Therefore, depending on the size of your street, and the streets in your surrounding neighborhood, our trucks might not be able to access your address.
I do not have truck access at my address, what do I do?
Do not worry, our drivers’ will contact you within 24 hours of delivery and arrange a convenient location nearby to safely and securely deliver our vehicle.
How many days before pickup should I expect my car to be dispatched?
We generally dispatch our trucks between 2 -7 days prior to pickup. If you placed an order but do not have a scheduled truck before that point, do not worry we will be in touch with you as it gets closer to finalize the schedule to your liking.
Should I have any gasoline in my car at the time of pickup?
It is generally preferred for you to have approximately a quarter of a tank in your vehicle for the transport.